Privacy Policy

Wordspace Dating ("we," "us," or "our") operates the website www.wordspace.us (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our international dating platform connecting American men with Balkan women. We are committed to protecting your privacy and handling your data with transparency, in compliance with applicable United States data protection laws.

By creating an account or using any part of Wordspace Dating, you agree to the data practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

1.1 Personal Information You Provide

When you register for an account, complete your profile, or interact with other members, we collect information you voluntarily submit, including:

• Account details: full name, email address, phone number, date of birth, and password
• Profile information: photographs, physical description, location (city and country), biographical text, relationship preferences, and cultural interests
• Communication data: messages, chat transcripts, and correspondence exchanged through the Platform
• Verification data: identity documents or photographs submitted during our multi-step verification process (email, phone, and photo verification)
• Support inquiries: information you provide when contacting our customer support team

1.2 Usage Data Collected Automatically

When you access the Platform, we automatically collect certain technical and behavioral data, including:

• IP address, browser type, operating system, and device identifiers
• Pages visited, features used, time spent on each page, and navigation paths
• Referring URLs and search terms that directed you to our site
• Date, time, and frequency of your visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. For detailed information, see Section 7: Cookie Policy below.

2. How We Use Your Information

We process your personal data for the following purposes:

1. Account creation and management - to register your profile, authenticate your identity, and maintain your account
2. Matchmaking and communication - to connect you with compatible Balkan women based on your preferences and facilitate messaging between members
3. Profile verification - to confirm the authenticity of user profiles through our multi-step verification system, including AI-powered fake profile detection
4. Safety and fraud prevention - to detect, investigate, and prevent scams, harassment, fake accounts, and other prohibited activities
5. Platform improvement - to analyze usage patterns, troubleshoot technical issues, and improve our features and user experience
6. Customer support - to respond to your inquiries, resolve disputes, and provide assistance
7. Legal compliance - to comply with applicable laws, regulations, legal processes, or enforceable governmental requests
8. Communications - to send you service-related notifications, security alerts, and, with your consent, promotional updates about new features or dating guides

3. Third-Party Sharing and Disclosure

Wordspace Dating does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only in the following limited circumstances:

• With other members: your public profile information (name, age, photos, bio, and location) is visible to other registered users of the Platform as part of the dating service
• Service providers: we share data with trusted third-party vendors who assist us with hosting, analytics, email delivery, payment processing, and customer support - all bound by strict confidentiality agreements
• Legal obligations: we may disclose information when required by law, court order, subpoena, or governmental request, or to protect the rights, safety, or property of Wordspace Dating, our users, or the public
• Business transfers: in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction, with prior notice to affected users
• With your consent: we may share data for other purposes when you provide explicit, informed consent

4. Data Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption: all data transmitted between your browser and our servers is encrypted using TLS/SSL protocols
• Encrypted storage: sensitive personal data, including passwords and verification documents, is encrypted at rest using AES-256 encryption
• Access controls: only authorized personnel with a legitimate business need can access user data, and all access is logged and audited
• Secure servers: our infrastructure is hosted on enterprise-grade servers with firewalls, intrusion detection systems, and continuous monitoring
• Regular audits: we conduct periodic security assessments and vulnerability testing to identify and address potential risks

While we take extensive precautions, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password and to report any suspicious activity immediately.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: you may request a copy of the personal information we hold about you at any time
• Correction: you may update or correct inaccurate information in your profile settings or by contacting support
• Deletion: you may request the deletion of your account and associated personal data, subject to legal retention obligations
• Data portability: you may request your data in a structured, commonly used, machine-readable format
• Opt-out of communications: you may unsubscribe from promotional emails at any time by clicking the unsubscribe link in any marketing message or adjusting your notification preferences
• Restrict processing: you may request that we limit how we use your data in certain circumstances

To exercise any of these rights, email us at [email protected]. We will respond to verified requests within 30 days.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your profile data within 30 days, except where retention is required by law, necessary to resolve disputes, or needed to enforce our Terms and Conditions. Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytical purposes.

7. Cookie Policy

7.1 Essential Cookies

These cookies are necessary for the Platform to function correctly. They enable core features such as user authentication, session management, and security protections. Essential cookies cannot be disabled without impairing Platform functionality.

7.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with the Platform - which pages are visited most, how long users spend on specific sections, and where users navigate from. This data helps us improve Platform design and content. Analytics data is collected in aggregate and does not personally identify individual users.

7.3 Marketing Cookies

With your consent, we may use marketing cookies to deliver relevant advertisements and measure campaign effectiveness. These cookies may be set by our advertising partners and track your browsing activity across websites.

7.4 Managing Cookies

You can manage or delete cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect Platform functionality. For more information, consult your browser's help documentation.

8. Children's Privacy

Wordspace Dating is strictly for users aged 18 and older. We do not knowingly collect, solicit, or store personal information from anyone under the age of 18. If we discover that a user under 18 has provided personal data, we will promptly delete that information and terminate the associated account. If you believe a minor has registered on our Platform, please contact us immediately at [email protected].

9. International Data Transfers

Wordspace Dating is operated from the United States. If you access the Platform from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Platform, you consent to the transfer of your data to jurisdictions that may have different data protection laws than your country of residence. We take appropriate safeguards to ensure your data receives an adequate level of protection regardless of where it is processed.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. When we make material changes, we will notify you by:

• Posting the updated policy on this page with a revised "Last updated" date
• Sending an email notification to the address associated with your account
• Displaying a prominent notice on the Platform for at least 7 days following the change

We encourage you to review this page periodically. Your continued use of Wordspace Dating after any changes constitutes acceptance of the updated policy.

11. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

• Email: [email protected]
• General support: [email protected]
• Mailing address: Wordspace Dating, Privacy Team, United States

You may also visit our Contact Us page for additional support options. We are committed to resolving privacy-related inquiries promptly and transparently.